Help Centre

Last Updated: March 15, 2023

This Privacy Policy describes how (referred to as “our”, “we” or “us” in this Policy) collects, uses, shares, and protects your personal information, what choices you have relating to your personal information, and how you can contact us.

1. Scope of this Privacy Policy

The purpose of our privacy policy (this “Privacy Policy”) is to inform you about the types of Personal Information we gather about you, how we may use that information, whether we disclose it to anyone and the rights and choices you have regarding that information.


“Personal Information” means any information from which you can be identified or are identifiable, either directly or indirectly, such as your name, address, telephone number, device and browsing information, etc.

If you want the best products and services We offers, we need certain Personal Information of yours. We use your Personal Information to provide you our products and services, communicate with you, market products and services that may be of interest to you and secure our operations.


By using our Services, you agree with the terms of this Privacy Policy, which is part of our Terms of Use, and you consent to the collection, use, and disclosure of your Personal Information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please discontinue use of our Services immediately. By accessing and continuing to use our Services, you agree to the collection and use of Personal Information in accordance with this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

SENSITIVE PERSONAL INFORMATION

In some circumstances, when you grant us permission to do so, WE collects, uses, and processes Personal Information, which is classified as sensitive information under applicable data protection and privacy laws.


Categories of sensitive Personal Information we collect with your permission include the following:

Precise geolocation information (in relation to your use of the App)


PERSONAL INFORMATION


We collect various types of Personal Information about and related to you. In general, we collect and store such Personal Information either directly (for example, when you create a customer account) or automatically (for example, when you visit our Site) from you.

SOURCES OF INFORMATION

We collect Personal Information related to you:


from you when you provide such information to us.

through technology-enabled collection and tracking services that allow us to automatically collect certain information when you use our Site or App or interact with our emails, social media or advertisements on our Site, our App or other websites.

from our in-Store services when you visit our Stores.

from other sources, including Service Providers who perform a business, professional, or technical support functions for us.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

 

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

 

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

 

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

 If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.